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Terms of Service

Last updated: August 2026

1. Acceptance of terms

By creating an account or otherwise using Tidepay's dashboard, API, checkout, or paylink products (the "Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these terms.

2. The Service

Tidepay provides recurring crypto subscription infrastructure: merchants create plans, subscribers authorize on-chain allowances, and Tidepay executes scheduled charges and payment splits via smart contracts and its operator wallet. Tidepay does not custody subscriber funds outside of the on-chain pull-and-split flow described in our documentation.

3. Merchant responsibilities

You are responsible for the accuracy of the plans, prices, and webhook endpoints you configure, for complying with applicable law in the jurisdictions where you operate, and for your own subscribers' support and refund requests. Tidepay is not a party to the underlying agreement between you and your subscribers.

4. Fees

Fees are charged as a percentage of successfully settled charges, as described on our pricing page. Network gas costs are covered by Tidepay unless stated otherwise. Fees are subject to change with notice.

5. No warranty

The Service is provided "as is." Virtual assets are volatile and on-chain transactions are irreversible; Tidepay is not liable for losses arising from network congestion, smart contract risk, chain reorganizations, or third-party wallet or RPC failures.

6. Termination

You may stop using the Service at any time. We may suspend or terminate access to the Service for violation of these terms, fraud, or as required by law.

7. Contact

Questions about these terms can be sent to the support channel listed in your dashboard.